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Headquarters
Support
support@ezvizlife.com
Media Enquiries
media@ezvizlife.com
Support Center
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Africa
Technical Support
support.af@ezvizlife.com
General Enquiries
info.mea@ezvizlife.com
APAC (ex. AU&NZ and India)
Technical Support
support.asia@ezvizlife.com
General Enquiries
info.asia@ezvizlife.com
Telephone Hotlines
Malaysia: +603 92121745
Singapore: +65 31580085
Hong Kong(China): +852 58087231
Taiwan(China): +886 277031275
Philippines: +63 22312250
Thailand: +66 20280433
Office Hours
Malaysia: Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)
Singapore: Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)
Hong Kong(China): Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)
Taiwan(China): Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)
Philippines: Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8)
Thailand: Monday - Friday, 7:30am - 11am 12:30pm - 16:30pm (UTC+7)
Australia & New Zealand
Technical Support
support.au@ezvizlife.com
AU General Enquiries
info.au@ezvizlife.com
NZ General Enquiries
info.nz@ezvizlife.com
Telephone Hotlines
Australia: +61 261450127
New Zealand: +64 42807237
Office Hours
Australia: Monday - Friday, 10:30am - 14pm 15:30pm - 19:30pm (UTC+10)
New Zealand: Monday - Friday, 12:30pm - 16pm 17:30pm - 21:30pm (UTC+12)
CIS & Baltics?
Technical Support
support.cis@ezvizlife.com
General Enquiries
info.cis@ezvizlife.com
Europe (ex. UK & Ireland)
Email Customer Service
support.eu@ezvizlife.com
Telephone Hotlines
Belgium (Dutch & French): +32 (0) 2 275 0755
Czech (Czech): +420 239 018 199
France (French): +33 (0) 1 7036 0452
Germany (German): +49 (0) 696 640 4321
Greece (English): +30 210 300 8574
Italy (Italian): +39 02-22199222
Netherlands (Dutch): +31 (0) 20 204 0128
Poland (Polish): +48 (0) 2 2163 2801
Spain (Spanish): +34 913 496 501
Slovakia (Slovakian): +02 6862 2001
Switzerland (DE/FR/IT): +445 246 765
Denmark(English): +35 25 94 04
Finland(English): +09 2293 1802
Norway(English): +22 97 17 25
Sweden(English): +08 5792 9009
Office Hours
Monday - Friday, 9am - 5pm (CET)
India
Technical Support
support@pramahikvision.com
General Enquiries
sales@pramahikvision.com
Telephone Hotline
+91 2268559944
000 8009190276
LATAM
Technical Support
support.latam@ezvizlife.com
General Enquiries
info.latam@ezvizlife.com
Telephone Hotlines
Argentina: +54 11 51685739 -2
Chile: +562 2938 1016 -2
Colombia: +57 15085312 -2
Peru: +511 641 9269 -2
Mexico
Technical Support
support.mx@ezvizlife.com
General Enquiries
info.latam@ezvizlife.com
Telephone Hotline
+52 55 41696397 -2
MENA
Technical Support
support.mena@ezvizlife.com
General Enquiries
info.mea@ezvizlife.com
Russia
Technical Support
support.ru@ezvizlife.com
General Enquiries
info.ru@ezvizlife.com
Telephone Hotline
8 (800) 707 92 04
UK & Ireland
Technical Support
support.uk@ezvizlife.com
Sales & Partnership Enquiries
info.uk@ezvizlife.com
Marketing & PR Enquiries
marketing.uk@ezvizlife.com
Telephone Hotline
+ 44 (0) 2038686360
US & Canada
Technical Support
service@ezvizlife.com
General Enquiries
info@ezvizlife.com
Telephone Hotline
+1-855-693-9849
Office Hours
Monday - Friday, 4am - 8pm (PST

Countries

  • Belarus
  • Moldova
  • Armenia
  • Azerbaijan
  • Tajikistan
  • Kyrgyzstan
  • Kazakhstan
  • Uzbekistan
  • Georgia
  • Ukraine
  • Turkmenistan
  • Lithuania
  • Latvia
  • Estonia
For customers of above countries, please send your technical inquires to support.cis@ezvizlife.com or your business inquires to info.cis@ezvizlife.com.